Industry type:
Biotechnology
Team size engaged with: 15 people
Transforming their senior leadership team by using the Science of Happiness at Work™ to unlock communication.
Overview
The senior leadership team wasn’t operating as a unit, and many dysfunctional team characteristics were evident.
Our mandate was to create a transformational shift of owning one’s leadership role, enabling the senior leadership team to conduct transparent and open communication, and to work together as a united team.
Solution implemented
- To get to the core of what was unspoken in the team, we conducted the Science of Happiness at Work™ The data was analysed for common themes and patterns, and interventions were designed around these.
- We hosted a nine-month intervention that specially worked on concepts such as:
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- Communication
- Conflict management
- Values and culture realignment
- Providing feedback
- Appreciating others
- Introducing new team norms
- Working with personality and strengths diversity
- Trusting each other and creating a safe space
- Learning from mistakes and not blaming
Results
- The results were phenomenal in a short timeframe, and resulted in the first South Africa change from the Science of Happiness at Work™.
- Key findings were an increase in:
- Overall team happiness levels 8%
- Raising issues 17%
- Loving my job 10%
- Appreciating the values 17%
- Fair culture 12%
- Experiencing positive emotions 20%
- Feeling recognised 9%
- Overcoming challenges 9%
Conclusion
The intervention resulted in a reshuffle of the senior leadership team, and, for the first time, there were conversations about the years of unspoken misconceptions. Once the team was aligned, trust was re-established, and this assisted in fostering open and transparent conversations. The intervention was the foundation for the organisation to bring in a people-focused culture, which they have upheld until today.
