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Leaders have the ability to influence their team’s performance and productivity with their positive attitude, mind-set and behaviour. We might forget about the impact leaders have on a day-to-day basis. It often doesn’t take an enormous amount of effort to positively influence or make a real difference in a team member’s day. Being mindful that as leaders we are a catalyst that makes a genuine difference in the lives of our employees, their families, friends, colleagues and community. Our positive attitude and behaviour is felt three to four social layers further down.

Should leaders want to refresh their minds on what kind and generous gestures matter to raise team morale and performance? We have summarised them for you:

1. Be humble No matter what position or title you hold in a company. we are all human and make mistakes. Exceptional leaders admit their errors which increases respect from their colleagues. Through honest and humble behaviour leaders demonstrate that in admitting wrong-doing we learn what not to do again as well as what the opportunity for growth is. Humility is a leadership characteristic which demonstrates greatness.

2. Acknowledge others The majority of employees don’t receive enough praise and often feel unappreciated. During their work day employees can perform outstanding work which leaders need to notice and recognise. This kind of work can never be acknowledged enough and leaders need to acknowledge their teams as often as possible to ensure repeat behaviour.

3. Ask for help We cannot do everything by ourselves all the time. Leaders are no exception to the rule. Putting our hand up and saying “I need help, please” is not a sign of weakness. On the contrary it shows courage, strength and understanding of accountability. Also, asking for help demonstrates that you trust the other person’s skills and competencies. Asking for help fosters collaboration and builds stronger relationships with colleagues.

4. Offer help What you receive you should generously return to others. Leaders should be in tune when colleagues and team members need a supporting hand. Reach out and lend a hand – this can take on various forms such as assisting, talking through a challenge, offering words of wisdom, or adding additional resources. It does not mean take the work back and do it yourself. Exceptional leaders step in as they can predict when assistance is needed.

5. Do nothing Exceptional leaders are in tune with their own emotions and have a sixth sense on what to do or say in a situation. Tempers might be high and the situation charged with toxic energy and we should know not to vent. Show your impeccable leadership skills and maturity by remaining calm, composed and in control. Work outcomes come and go but feelings remain forever and are seldom forgotten.

In a work environment that is largely individualistic, self-centred and mean, exceptional leaders need to bring in humanitarian signs of care, connections, happiness and gratitude.