DETAILED DESCRIPTION OF GOODS AND/OR SERVICES

You need a description of the website and the goods and / or  services to be sold

DELIVERY POLICY

Subject to availability and receipt of payment, requests will be processed within 10 business day (ten) and delivery confirmed by way of e-mail . In the case of books and CD’s, Postnet postage rates will apply.. For international postage , a courier quote must be obtained in advance.

RETURN AND REFUNDS POLICY

1. The provision of goods and services by 4Seeds is subject to availability. In cases of unavailability, 4Seeds will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20 % administration fee. On-line courses and or manuals cannot be returned or refunded. All courses not posted registered mail or sent via courier, is the purchaser’s responsibility if it doesn’t arrive.

All workshops, seminars and conferences will have the following cancellation policy:

(a) Registration fees will be refunded if the cancellation is received in writing no later than 21 days prior to the workshop/seminar/conference.

(b) Should the cancellation be received 5 days or less prior to the workshop/seminar/conference a refund less 50% administration fee will be submitted.

(c) Should the cancellation be received on the day NO refund will be remitted.

CUSTOMER PRIVACY POLICY

4Seeds shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

PAYMENT OPTIONS ACCEPTED

Payment may be made via Visa and MasterCard credit cards or by bank transfer into the 4Seeds bank account, the details of which will be provided on request.

CREDIT CARD ACQUIRING AND SECURITY

Credit card transactions will be acquired for 4Seeds via PayGate (Pty) Ltd who are the approved payment gateway. PayGate is a licensed System Operator with the Payments Association of South Africa (PASA). PayGate is fully PCI compliant and uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by 4Seeds separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

RESPONSIBILITY

4Seeds takes responsibility for all aspects relating to the transaction including sale of services sold on this website, customer service and support, dispute resolution and delivery of goods.

COUNTRY OF DOMICILE

This website is governed by the laws of South Africa and 4Seeds chooses as its ‘domicilium citandi et executandi’ for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,

Rivonia Business Centre,

377 Rivonia Boulevard,

Rivonia, Johannesburg

Gauteng

South Africa

VARIATION

4 Seeds may, in its sole discretion, change this agreement or any part thereof at any time without notice.

COMPANY INFORMATION

This website is run by 4 Seedsis based in South Africa.

4SEEDS CONTACT INFORMATION

Support: info@4seeds.co.za

Office: +27 11 295 0195

Mobile: +27 83 263 3615

Fax: +27 86 736 1290

Rivonia Business Centre,

377 Rivonia Boulevard,

Rivonia, Johannesburg

South Africa